Client application connectivity has been restored, and all services are now fully operational. We will continue to monitor and open a new incident if further issues arise. Thank you for your patience.
The Graphium Health Team
Client application connectivity is returning to normal as we see the latency issues resolve. All indications are that this incident was caused by an as-yet-unreported issue at AWS. Our team continues to monitor.
Latency has diminished, but we are still investigating the cause.
We are currently experiencing increased network latency affecting our client applications. Our engineers are actively investigating.
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