Elevated Response Times

All services are operating normally now. We are marking this incident as resolved, and thank you for your patience while we worked through the issue.

Kind Regards,

The Graphium Health Team

All services are operating normally, with the exception of streaming Vital signs. This service is still showing signs of degraded performance and delayed delivery, so we continue to monitor.

Our vendor has completed Infrastructure maintenance and we are monitoring as services begin to return to normal operation.

We are currently experiencing elevated response times due to underlying maintenance being performed by our infrastructure partner. This is causing degraded performance across the platform. In particular, real-time vitals integrations are being negatively impacted. Data is flowing but is markedly delayed.

Our engineers are monitoring, and we will provide updates as they are available.

Thank you for your patience.