Outage in Great Minds
Digital Platform User Session Timeouts
Resolved MinorIncident Report
Summary AI Generated
Great Minds' Digital Platform experienced user session timeouts and unexpected student assessment exits over approximately 7.6 hours on October 2, 2026. The issues were traced to a third-party assessment engine provider, Learnosity, and affected students actively taking assessments on the platform. The platform stabilized after collaborative efforts with Learnosity, and the incident was fully resolved by 8:13 PM ET.
Great Minds is currently investigating an issue that may impact user sessions and cause timeouts across the Digital Platform. We will provide updates as our investigation continues.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 10/03/2026 12:13AM
This incident has been resolved.
MONITORING
3 days ago - at 10/02/2026 08:06PM
While the team continues to actively work with Learnosity to resolve these issues, the errors have cleared and the platform has stabilized. Monitoring is ongoing.
IDENTIFIED
3 days ago - at 10/02/2026 06:42PM
We continue to investigate timeouts as well as an issue that may cause students to be unexpectedly exited from assessments. Our team is actively working with Learnosity, a third-party assessment engine provider, to resolve these issues. We will provide additional updates as they become available.
INVESTIGATING
3 days ago - at 10/02/2026 04:42PM
Great Minds is currently investigating an issue that may impact user sessions and cause timeouts across the Digital Platform. We will provide updates as our investigation continues.
Latest Great Minds outages
Issues with Slides Loading - 14 days ago
Assessment Loading Issues - 24 days ago
Assessment Report Loading Error - about 2 months ago
Assessments on the Digital Platform Failing to Load - 4 months ago
Digital Platform Assessment Outage - 8 months ago
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