Outage in Greenhouse
Microsoft 365 Delivery Issues
Resolved MajorIncident Report
Summary AI Generated
**Greenhouse – Microsoft 365 Email Delivery Outage** Greenhouse Recruiting experienced a 5-hour major incident where emails failed to send for customers using custom SMTP routes with Microsoft 365. The issue was identified and a fix was implemented and monitored before the incident was fully resolved.
We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.
Components affected
Greenhouse RecruitingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/19/2026 10:24PM
This incident has been resolved.
MONITORING
3 days ago - at 06/19/2026 09:49PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 06/19/2026 06:39PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 06/19/2026 05:24PM
We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.
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