Outage in GreenLink Networks
Intermittent Service Interruption
Resolved MinorIncident Report
We’ve identified an issue that caused intermittent VOIP service disruptions for a small subset of customers. The vast majority of users remain unaffected, and core services continue to operate as expected.
Our engineering team is actively reviewing the situation to ensure everything returns to full stability. We’re treating this with high priority and will share updates as we have more information.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 08/01/2025 06:37PM
All services are 100% functional. We are closely monitoring our systems.
MONITORING
7 months ago - at 08/01/2025 02:50PM
We’ve identified and applied a fix for a recent issue that affected a small number of VOIP users. One of our internal systems applied an overly aggressive traffic policy, which unintentionally impacted service for a few customers.
The adjustment has been made, and services are now stable. Our team is continuing to monitor to ensure everything remains fully operational.
We appreciate your patience and understanding as we worked to resolve this quickly.
IDENTIFIED
7 months ago - at 08/01/2025 02:44PM
We’ve identified an issue that caused intermittent VOIP service disruptions for a small subset of customers. The vast majority of users remain unaffected, and core services continue to operate as expected.
Our engineering team is actively reviewing the situation to ensure everything returns to full stability. We’re treating this with high priority and will share updates as we have more information.
Thank you for your patience.
Latest GreenLink Networks outages
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GreenLink Partner Portal Affected - 4 months ago
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