Outage in GreenLink Networks
Intermittent Service Interruption
Resolved MajorIncident Report
We are aware that some customers are experiencing intermittent disconnections from our service on their desk phones and softphones. Our team is currently investigating this issue, and we will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 06/24/2025 05:11PM
A service on our platform diminished performance across the entire system (all data centers). Our team resolved the issue, and the system is stable. All services are 100% functional.
If your phone has not yet regained service, please power cycle it to prompt a fresh registration with our system.
MONITORING
8 months ago - at 06/24/2025 03:03PM
All services are 100% functional. We are closely monitoring our systems.
MONITORING
8 months ago - at 06/24/2025 02:55PM
While there are active calls and customers are connected to the system, it is currently showing diminished performance. For that reason, a group of customers might still be experiencing issues.
We are closely monitoring all services and the full recovery of our system.
IDENTIFIED
8 months ago - at 06/24/2025 02:33PM
We are aware that some customers are experiencing intermittent disconnections from our service on their desk phones and softphones. Our team is currently investigating this issue, and we will provide updates as more information becomes available.
Latest GreenLink Networks outages
Customer Portal Outbound Faxes Affected - about 1 month ago
Customer and Partner Portals Service Disruption - 4 months ago
GreenLink Softphone Down - 4 months ago
GreenLink Partner Portal Affected - 4 months ago
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