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Outage in Greenshades

Intermittent Website Functionality Degradation

Resolved Minor
January 14, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We’re currently seeing intermittent issues affecting some website functionality. Most features remain available, but you may notice occasional slowdowns or limited access to certain areas. Specifically, Employee Login and New Hire Onboarding. Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding!

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/14/2026 09:46PM

This incident has been resolved.

The root cause was identified as an elevated volume of requests to one of our services. After optimizing how requests to that service are processed, we confirmed proper operation and stability on all products and services. We appreciate your patience and understanding during this time.

MONITORING about 1 month ago - at 01/14/2026 07:28PM

A fix has been deployed and services are operating normally. We are continuing to closely monitor to ensure stability.

IDENTIFIED about 1 month ago - at 01/14/2026 06:26PM

Core website functionality has been fully restored. Our engineering team is continuing to work on resolving remaining issues affecting new hire workflows. We’ll provide further updates as progress continues—thank you for your patience!

IDENTIFIED about 1 month ago - at 01/14/2026 05:18PM

The issue has been identified, and our team is actively implementing a resolution.

INVESTIGATING about 1 month ago - at 01/14/2026 05:08PM

We’re currently seeing intermittent issues affecting some website functionality. Most features remain available, but you may notice occasional slowdowns or limited access to certain areas. Specifically, Employee Login and New Hire Onboarding. Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding!

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