Outage in Greenshades

Intermittent Sync Failures

Resolved Major

August 26, 2026 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating sync failures affecting some users on sync portal. Our team is looking into this now, and we'll share an update here as soon as we have more information.

Components affected

Greenshades Data Synchronization Services

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Latest Updates ( sorted recent to last )

RESOLVED about 21 hours ago - at 08/26/2026 02:11PM

We have resolved the sync failures affecting some users on sync portal and all systems are fully functional. Thank you for your patience while we worked to resolve this.

MONITORING about 22 hours ago - at 08/26/2026 01:56PM

We have identified the cause of sync failures affecting some users on sync portal and made updates to resolve this issue. Our team is actively monitoring, and we'll share an update here as soon as we have more information.

INVESTIGATING about 22 hours ago - at 08/26/2026 01:36PM

We are currently investigating sync failures affecting some users on sync portal. Our team is looking into this now, and we'll share an update here as soon as we have more information.

Latest Greenshades outages

Intermittent Service Degradation of On-Premise Products - 10 days ago

Partial access issues - 16 days ago

Partial Outage to Greenshades Online and Green Employee - 30 days ago

Intermittent Site Degradation - about 1 month ago

Partial Outage to Greenshades Online and Green Employee - about 2 months ago

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