Outage in Greenshades

Intermittent Website Outage

Resolved Major

February 23, 2026 - Started 12 days ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently seeing intermittent issues. This could mean a total outage of service or intermittent availability of certain functions Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding.

Components affected

Greenshades Single Sign On Greenshades Tax Service Greenshades Employee Services Greenshades Year End Forms Greenshades Azure Greenshades Data Synchronization Services

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/23/2026 05:06PM

Services have continued to remain stable without recurrence of the issue for the last 2 hours. We are considering it resolved via a SQL services restart.

MONITORING 12 days ago - at 02/23/2026 02:55PM

Services have been restarted and seem to be functioning as expected. Monitoring.

INVESTIGATING 12 days ago - at 02/23/2026 02:52PM

Latest Greenshades outages

Intermittent Website Functionality Degradation - about 2 months ago

Partial Service Outage Affecting Critical Products - 7 months ago

Service Disruption: Website Connectivity Issues with Hosted Data Service - about 1 year ago

Year End Forms Site Partial Outage - about 1 year ago

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