Outage in Greenshades
Intermittent Website Outage
Resolved MajorIncident Report
We’re currently seeing intermittent issues. This could mean a total outage of service or intermittent availability of certain functions Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding.
Components affected
Greenshades Tax Service Greenshades Employee Services Greenshades Year End Forms Greenshades Data Synchronization Services Greenshades Single Sign On Greenshades AzureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/23/2026 05:06PM
Services have continued to remain stable without recurrence of the issue for the last 2 hours. We are considering it resolved via a SQL services restart.
MONITORING
about 2 months ago - at 02/23/2026 02:55PM
Services have been restarted and seem to be functioning as expected. Monitoring.
INVESTIGATING
about 2 months ago - at 02/23/2026 02:52PM
We’re currently seeing intermittent issues. This could mean a total outage of service or intermittent availability of certain functions Our team is actively working to restore full functionality. We’ll share updates here as progress continues. Thank you for your patience and understanding.
Latest Greenshades outages
Intermittent Website Functionality Degradation - 3 months ago
Intermittent Website Functionality Degradation - 3 months ago
Partial Service Outage Affecting Critical Products - 8 months ago
Service Disruption: Website Connectivity Issues with Hosted Data Service - about 1 year ago
Year End Forms Site Partial Outage - about 1 year ago
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