Outage in Groove

Live chat delays

Resolved Minor

June 19, 2024 - Started over 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

We have identified an issue where some live chats are delayed. We are in the process of deploying a fix. This has no impact on any other channels or features within Groove. We will update this status page when a fix has been deployed.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/20/2024 03:40AM

We have successfully deployed a fix for the issue causing delays in some live chats. We want to reassure you that all delayed chats have successfully reached Groove and no messages were lost. Thank you for your patience. If you experience any further issues, please contact our support team.

IDENTIFIED over 1 year ago - at 06/19/2024 02:15PM

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