Outage in Groove

Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)

Resolved Minor

November 25, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

Groove Web App Groove Inbox API Groove Knowledge Bases Groove Reports API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/25/2024 01:36PM

We've identified and corrected a rogue process putting elevated load on the search cluster.

IDENTIFIED about 1 year ago - at 11/25/2024 10:26AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 11/25/2024 10:09AM

We are currently investigating this issue.

Latest Groove outages

Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) - 8 months ago

Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail) - about 1 year ago

Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates) - over 1 year ago

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