Is Groove Down? Check current status

Check if Groove is down, official outages, user-reported issues, and outages map.

Current Groove status

Groove is working normally

Updated from Groove official status page

Groove not working for you?

Groove service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Groove Outage Map

View Groove Reports Map

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Groove recent outages and downtime history

IsDown has tracked 51 incidents since started monitoring Groove status in August 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Groove outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jun 02, 2025
04:13 PM CEST
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, s...
The issue has been identified and a fix is being implemented.
about 4 hours
Dec 02, 2024
09:13 AM CET
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, s...
We are currently investigating this issue.
about 5 hours
Nov 29, 2024
01:41 PM CET
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, s...
The issue has been identified and a fix is being implemented.
about 1 hour
Nov 25, 2024
11:09 AM CET
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, s...
We are currently investigating this issue.
about 4 hours
Sep 26, 2024
10:49 AM CEST
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates)
We are currently investigating this issue.
about 2 hours
Sep 16, 2024
03:19 PM CEST
Minor
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates)
We are currently investigating this issue.
about 1 hour
Sep 10, 2024
04:30 PM CEST
Major
Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates)
We have implemented a fix to address the issue. Our team is actively monitoring the results to en...
about 14 hours
Jun 20, 2024
01:09 PM CEST
Minor
Live Chat delayed messages
A fix for delayed messages from Live Chat was rolled out - we're seeing intermittent issues since...
about 7 hours
Jun 19, 2024
04:15 PM CEST
Minor
Live chat delays
We have identified an issue where some live chats are delayed. We are in the process of deploying...
about 14 hours
Jan 08, 2024
05:13 PM CET
Minor
Scheduled Maintenance: 11 January 2024 from 04:00 to 06:00 GMT
Description: We'll be performing some database maintenance Impact: Billing and login functionalit...
2 days
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Looking to track Groove outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Groove status

See what users are saying about Groove issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Anonymous - Refreshing mails. Tickets reopen, though they are checked out, volume of mails in general is not refreshing or refreshing way later, not able to work at the moment..

  • ian - its not working at all not showing blogs.

    Blog

  • Lis - 503 Service Temporarily Unavailable. Seeing it "under maintenance".

Groove components or services current status

Component Status
Blog OK
Inbox API OK
Knowledge Bases OK
Reports API OK
Web App OK
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Customer support software featuring a shared inbox, knowledge bases, detailed reporting, and API integration, along with a platform for hosting a support blog.

Monitoring Groove since August 2021

Tracking 5 Groove services and regions

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1 incident in 2025

How to monitor the status of Groove and all your dependencies?

IsDown is a status page aggregator that monitors if Groove and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Groove, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Groove?

IsDown monitors Groove health in almost real-time

Every few minutes we go to the status page of Groove (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Groove's 5 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Groove, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Groove and other services.

What you get when monitoring Groove with IsDown

Track Groove incidents and downtimes by severity

IsDown checks Groove official status page for major/minor outages or downtimes. A major outage is when Groove experiences a critical issue that severely affects one or more services/regions. A minor incident is when Groove experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Groove outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Groove

Groove and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Groove outages and downtimes

IsDown collects all information from the outages published in Groove status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Groove maintenance events

Groove publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Groove outages that impact your business

IsDown monitors Groove and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Groove but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Groove and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Groove or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Groove and other services.

Start Monitoring for Free

Send outage information from Groove and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Groove and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Groove status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Groove down?'

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Groove Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Groove outages, IsDown monitors Groove's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Groove status page monitoring with real-time incident details.
Monitor 4,522+ services including Groove in a single dashboard.
Instant Groove outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Groove official status and user-reported issues.
Maintenance feed for Groove
Granular alerts filtering by Groove components and regions.
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Frequently Asked Questions

Is Groove down today?

Groove isn't down. You can check Groove status and incident details on the top of the page. IsDown continuously monitors Groove official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Groove status?

Groove is currently operational. You can check Groove status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Groove outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Groove down today or just slow?

Currently there's no report of Groove being slow. Check on the top of the page if there are any reported problems by other users.

How are Groove outages detected?

IsDown monitors the Groove official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Groove having an outage right now?

Groove last outage was on June 02, 2025 with the title "Degraded service on Groove inbox (Delayed mail fetching, collision detection, realtime updates, sending mail)"

How to check if Groove is down?

Why use IsDown to monitor Groove instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Groove and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Groove?

IsDown and DownDetector help users determine if Groove is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Groove's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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