Gladly status. Is Gladly down right now?
Gladly status updated
What is Gladly status right now?
Gladly is working normally
IsDown last checked Gladly status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jun 2023
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92 incidents caught
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16 components tracked in real-time
Gladly service health over the last 24 hours
This chart shows the number of user-reported issues for Gladly service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Gladly Outage Map
See where users report Gladly is down. The map shows recent Gladly outages from around the world.
Gladly Outage Map
Recent Gladly outage reports
See what users report when Gladly is down and how Gladly outages affect them.
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pages won't load, just kicked me out and won't let me log back in. All of my other websites are loading as expected..
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- Monitor all your external dependencies in one place
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- Show real-time status on private or public status page
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Downtime health for the last 90 days
In the last 90 days, Gladly had 5 incidents (2 major outages and 3 minor incidents) with a median duration of 28 minutes.
5
Incidents
2
Major Outages
3
Minor Incidents
28
minute
Median Resolution
Latest Gladly outages detected by IsDown
Check Gladly status history below. IsDown detects when Gladly is down, tracking both official outages and user-reported issues.
about 10 hours
Oct 09, 2025 at 01:24 PM
| Title | Started At | Duration |
|---|---|---|
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We're actively investigating a sudden increase of unexpected handoffs for customers on (V1) Struc...
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Jan 27, 2026 at 07:06 PM UTC
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about 9 hours |
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Gladly is investigating a login issue.
We are continuing to work on a resolution, and will cont...
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Jan 22, 2026 at 07:51 AM UTC
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28 minutes |
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We have identified the issue, and are working as expediently as possible to resolve it. We will c...
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Jan 17, 2026 at 07:43 PM UTC
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13 minutes |
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Gladly is investigating intermittent latency.
We are continuing to work on a resolution, and wi...
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Dec 19, 2025 at 04:59 PM UTC
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about 1 hour |
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Gladly is investigating an issue where users are unable to log into Gladly.
We are continuing to...
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Dec 05, 2025 at 09:11 AM UTC
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13 minutes |
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We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
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Oct 20, 2025 at 02:31 PM UTC
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about 9 hours |
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Gladly is investigating issues with network performance related to an AWS outage.
We are continu...
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Oct 20, 2025 at 07:36 AM UTC
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about 2 hours |
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We are investigating reports of the "Shared" category in the Reports page missing for Team Manage...
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Oct 09, 2025 at 01:24 PM UTC
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about 10 hours |
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We have an identified an issue causing elevated data latency beginning ~4:09 PM PT today on Gladl...
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Sep 25, 2025 at 12:39 AM UTC
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34 minutes |
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We’re investigating an issue preventing users from accessing Gladly.
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Aug 21, 2025 at 05:35 PM UTC
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about 2 hours |
Get alerts when Gladly is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Gladly Components Status
Check if any Gladly component is down. View the current status of 16 services and regions.
About Gladly Status and Outage Monitoring
IsDown has monitored Gladly continuously since June 2023, tracking this Customer Support & Success for 3 years. Over that time, we've documented 92 outages and incidents, averaging 3.0 per month. When Gladly goes down, incidents typically resolve within 130 minutes based on historical data.
We monitor Gladly's official status page across 16 components. IsDown interprets Gladly statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Gladly is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Gladly status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Gladly
IsDown checks Gladly's status page every few minutes, across all 16 components. We combine official status data with user reports to detect when Gladly is down, often before the vendor announces it.
When Gladly status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Gladly with IsDown
Track Gladly incidents and downtimes by severity
IsDown checks Gladly official status page for major/minor outages or downtimes. A major outage is when Gladly experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gladly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gladly outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Gladly
Gladly and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Gladly outages and downtimes
IsDown collects all information from the outages published in Gladly status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Gladly maintenance events
Gladly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Gladly outages that impact your business
IsDown monitors Gladly and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,450+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Gladly Downdetector vs IsDown
Looking for Gladly outage alerts like Downdetector? IsDown monitors Gladly's official status page for verified incident data, not just user reports. Know exactly when Gladly is down, which components are affected, and when service health is restored. Here's why official Gladly status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Gladly status page monitoring. Know when Gladly is down with real time incident details. | ||
| Monitor 5,450+ services including Gladly in a single dashboard. | ||
| Instant Gladly outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Gladly official status plus user reports for early outage detection. | ||
| Maintenance feed for Gladly | ||
| Granular alerts filtering by Gladly components and regions. |
Monitor Gladly Status with IsDown
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Frequently Asked Questions
Is Gladly down today?
Gladly isn't down. You can check Gladly status and incident details on the top of the page. IsDown continuously monitors Gladly official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current Gladly status?
Gladly is currently operational. You can check Gladly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Gladly outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Gladly down today or just slow?
Currently there's no report of Gladly being slow. Check on the top of the page if there are any reported problems by other users.
How are Gladly outages detected?
IsDown monitors the Gladly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Gladly having an outage right now?
Gladly last outage was on January 27, 2026 with the title "Increased Unexpected Handoffs (Structured Threads)"
How to check if Gladly is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Gladly and get alerts in real-time when Gladly has outages.
Why use IsDown to monitor Gladly instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gladly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Gladly?
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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