Gladly Status. Is Gladly Down?

Check if Gladly is down, recent outages, user-reported issues, and outages map.

Is Gladly down right now? What's the current status?

Gladly is working normally

Having problems with Gladly?

 

Gladly service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gladly status data.

Gladly Outage Map

View Gladly Outage Reports Map

Recent Gladly Outages and Downtime History

IsDown has tracked 85 incidents since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 09, 2025
09:24 AM EDT
 Minor 'Shared' reports category missing (Insight Builder) and Language filter about 10 hours
Sep 24, 2025
08:39 PM EDT
 Minor Gladly Reports and Insight Builder Data Latency 34 minutes
Aug 21, 2025
01:35 PM EDT
 Major Unable to log into Gladly about 2 hours
Aug 07, 2025
10:18 AM EDT
 Major Sidekick Journeys is not loading data about 1 hour
Jul 31, 2025
02:10 PM EDT
 Minor Gladly Reports and Insight Builder Data Latency about 2 hours
Jul 31, 2025
01:57 AM EDT
 Major Investigating Gladly Access Issues about 1 hour
Jul 16, 2025
10:19 AM EDT
 Minor Intermittent Sidekick Handoff Errors about 1 hour
Jun 27, 2025
02:51 PM EDT
 Minor Investigating Sidekick Issues 30 minutes
Jun 12, 2025
03:49 PM EDT
 Minor Monitoring Google Cloud Services Incident about 3 hours
Jun 05, 2025
12:54 PM EDT
 Minor Investigating SMS Filtering Issue about 4 hours
Sign up to check more outage history

Gladly problems reported by users

  • No attachments or voicemails are loading.

  • Not loading. Logged off and now is not login me in

Gladly Related Services & Alternatives

Services commonly monitored together with Gladly and alternatives

AWS

AWS

OK
0 incidents in the last 30 days
Microsoft Azure

Microsoft Azure

OK
0 incidents in the last 30 days
Datadog US1

Datadog US1

OK
0 incidents in the last 30 days
Zendesk

Zendesk

MAJOR
0 incidents in the last 30 days
Zapier

Zapier

OK
0 incidents in the last 30 days
Zoom

Zoom

MAINTENANCE
0 incidents in the last 30 days
Shopify

Shopify

OK
0 incidents in the last 30 days
Keeper

Keeper

OK
0 incidents in the last 30 days
Microsoft Office 365

Microsoft Office 365

OK
0 incidents in the last 30 days
Dropbox

Dropbox

OK
0 incidents in the last 30 days
ShareFile

ShareFile

OK
0 incidents in the last 30 days
Atera

Atera

OK
0 incidents in the last 30 days
ScreenCloud

ScreenCloud

OK
0 incidents in the last 30 days
DigitalOcean

DigitalOcean

OK
0 incidents in the last 30 days
Splashtop

Splashtop

OK
0 incidents in the last 30 days

Customer service platform that integrates multiple communication channels like SMS, WhatsApp, Instagram, and voice, with features for reporting, task management, and payment processing.

Monitoring Gladly since June 2023

Tracking 16 Gladly services and regions

13 incidents in 2025

Gladly outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
1 outage
10
Oct 10, 2025
No Outages
11

Number of Incidents

2 issues

Last incident

1 days ago

Be the first to know when Gladly goes down

Monitor All your Vendors in One Place

4522+ third-party services available to monitor

Know Before They Know

Alerts 30+ minutes before official updates

Stop the Ticket Flood

Cut "is it down?" tickets by 80%

Try IsDown risk-free
14-day free trial • No credit card required
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Frequently Asked Questions

Is Gladly down today?

Gladly isn't down. You can check Gladly status and incident details on the top of the page. IsDown continuously monitors Gladly official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gladly status?

Gladly is currently operational. You can check Gladly status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gladly outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gladly down today or just slow?

Currently there's no report of Gladly being slow. Check on the top of the page if there are any reported problems by other users.

How are Gladly outages detected?

IsDown monitors the Gladly official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gladly having an outage right now?

Gladly last outage was on October 09, 2025 with the title "'Shared' reports category missing (Insight Builder) and Language filter"

Gladly down for everyone or just me?

How to check if Gladly is down?

Why use IsDown to monitor Gladly instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gladly and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gladly?

IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Gladly status changes?

IsDown offers an easy way to monitor Gladly with maximum flexibility

Major Outages Notifications

IsDown monitors Gladly for major outages. A major outage is when Gladly experiences a critical issue that severely affects one or more services/regions. When Gladly marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gladly status page for minor outages. A minor outage is when Gladly experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gladly status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gladly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gladly and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Gladly and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Latest Articles from our Blog

StatusGator Alternative in 2025: Why IT Managers Pick IsDown

StatusGator Alternative in 2025: Why IT Managers Pick IsDown

Learn why IT managers are looking into IsDown as a Statusgator alternative
Top 10 Reasons Why You Need a Status Page Aggregator

Top 10 Reasons Why You Need a Status Page Aggregator

Discover why a status page aggregator is essential for monitoring multiple vendors. Learn how to centralize alerts and improve incident response.
What Is a Status Page Aggregator?

What Is a Status Page Aggregator?

Discover how a status page aggregator simplifies monitoring third-party services, delivers real-time alerts, and helps businesses prevent costly downtime.
See all the blog articles

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required