Check if Gladly Solution is down, official outages, user-reported issues, and outages map.
Gladly Solution is working normally
Create one dashboard to track the status of Gladly and all your vendors. Get outage alerts via Slack, Teams, Datadog, PagerDuty and more.
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Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Gladly Solution issues that impacted them and how they are affected by the outage.
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IsDown has tracked 11 incidents for Gladly Solution since started monitoring Gladly status in June 2023. We collect data from 5010+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gladly Solution outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Dec 19, 2025
04:59 PM UTC
|
Minor
Gladly is investigating intermittent latency.
We are continuing to work on a resolution, and wi...
|
about 1 hour |
|
Dec 05, 2025
09:11 AM UTC
|
Major
Gladly is investigating an issue where users are unable to log into Gladly.
We are continuing to...
|
13 minutes |
|
Oct 20, 2025
02:31 PM UTC
|
Minor
We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
|
about 9 hours |
|
Oct 20, 2025
07:36 AM UTC
|
Major
Gladly is investigating issues with network performance related to an AWS outage.
We are continu...
|
about 2 hours |
|
Aug 21, 2025
05:35 PM UTC
|
Major
We’re investigating an issue preventing users from accessing Gladly.
|
about 2 hours |
|
Jul 31, 2025
05:57 AM UTC
|
Major
We are currently investigating intermittent reports with Gladly access in certain regions.
Plea...
|
about 1 hour |
|
Dec 19, 2024
02:01 AM UTC
|
Major
We are investigating intermittent reports of access issues to Gladly, and will update the Status ...
|
about 2 hours |
|
Oct 02, 2024
02:00 PM UTC
|
Major
Gladly is investigating an issue where Agents are unable to log in.
We are working as expedient...
|
about 1 hour |
|
Dec 01, 2023
09:51 PM UTC
|
Minor
Gladly has identified a transient network issue impacting Gladly Services.
We are working as ex...
|
about 1 hour |
|
Oct 09, 2023
06:31 PM UTC
|
Major
Beginning 11:24 AM PT today, Gladly is experiencing an issue resulting in Agents being unable to ...
|
about 1 hour |
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Create one dashboard to track the status of Gladly and all your vendors. Get outage alerts via Slack, Teams, Datadog, PagerDuty and more.
Monitor Gladly outagesJoin 1,000+ teams monitoring their stack with IsDown.
Gladly Solution is a customer service platform component that centralizes communication across multiple channels to streamline customer support interactions.
Monitoring Gladly since June 2023
Gladly Solution is part of Gladly. Check the Gladly's status.
6 incidents in 2025
Gladly Solution isn't down. You can check Gladly Solution status and incident details on the top of the page. IsDown continuously monitors Gladly Solution official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gladly Solution is currently operational. You can check Gladly Solution status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gladly Solution being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gladly Solution official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gladly Solution last outage was on December 19, 2025 with the title "Investigating Latency"
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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