Is Gladly Solution Down? Check current status
Check if Gladly Solution is down, official outages, user-reported issues, and outages map.
Current Gladly Solution status
Gladly Solution is working normally
Updated from Gladly official status page
Gladly Solution service health. Issues reported in the last 24 hours
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Working Normally
Possible Incident
Confirmed Outage
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- Track outages in real-time
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- Create private or public status pages
Gladly Solution recent outages and downtime history
IsDown has tracked 9 incidents for Gladly Solution since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gladly Solution outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
10:31 AM EDT
|
Minor
We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
|
about 9 hours |
|
Oct 20, 2025
03:36 AM EDT
|
Major
Gladly is investigating issues with network performance related to an AWS outage.
We are continu...
|
about 2 hours |
|
Aug 21, 2025
01:35 PM EDT
|
Major
We’re investigating an issue preventing users from accessing Gladly.
|
about 2 hours |
|
Jul 31, 2025
01:57 AM EDT
|
Major
We are currently investigating intermittent reports with Gladly access in certain regions.
Plea...
|
about 1 hour |
|
Dec 18, 2024
09:01 PM EST
|
Major
We are investigating intermittent reports of access issues to Gladly, and will update the Status ...
|
about 2 hours |
|
Oct 02, 2024
10:00 AM EDT
|
Major
Gladly is investigating an issue where Agents are unable to log in.
We are working as expedient...
|
about 1 hour |
|
Dec 01, 2023
04:51 PM EST
|
Minor
Gladly has identified a transient network issue impacting Gladly Services.
We are working as ex...
|
about 1 hour |
|
Oct 09, 2023
02:31 PM EDT
|
Major
Beginning 11:24 AM PT today, Gladly is experiencing an issue resulting in Agents being unable to ...
|
about 1 hour |
|
Jun 13, 2023
04:15 PM EDT
|
Minor
We are monitoring an incident within AWS - Gladly's platform partner. At this time, the incident ...
|
about 2 hours |
Be the first to know when Gladly Solution goes down
- Monitor external dependencies in one place
- Track outages in real-time
- Keep your team or customers informed
- Create private or public status pages
User comments about Gladly Solution status
See what users are saying about Gladly Solution issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
No comments yet
Gladly Solution is a customer service platform component that centralizes communication across multiple channels to streamline customer support interactions.
Monitoring Gladly since June 2023
Gladly Solution is part of Gladly. Check the Gladly's status.
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Reach out in social media at X account.
Support at website.
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4 incidents in 2025
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