Is Gladly Solution Down? Check current status

Check if Gladly Solution is down, official outages, user-reported issues, and outages map.

Current Gladly Solution status

Gladly Solution is working normally

Updated from Gladly official status page

Gladly Solution not working for you?

Gladly Solution service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage

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Gladly Solution recent outages and downtime history

IsDown has tracked 9 incidents for Gladly Solution since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gladly Solution outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:31 AM EDT
Minor
We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
about 9 hours
Oct 20, 2025
03:36 AM EDT
Major
Gladly is investigating issues with network performance related to an AWS outage. We are continu...
about 2 hours
Aug 21, 2025
01:35 PM EDT
Major
We’re investigating an issue preventing users from accessing Gladly.
about 2 hours
Jul 31, 2025
01:57 AM EDT
Major
We are currently investigating intermittent reports with Gladly access in certain regions. Plea...
about 1 hour
Dec 18, 2024
09:01 PM EST
Major
We are investigating intermittent reports of access issues to Gladly, and will update the Status ...
about 2 hours
Oct 02, 2024
10:00 AM EDT
Major
Gladly is investigating an issue where Agents are unable to log in. We are working as expedient...
about 1 hour
Dec 01, 2023
04:51 PM EST
Minor
Gladly has identified a transient network issue impacting Gladly Services. We are working as ex...
about 1 hour
Oct 09, 2023
02:31 PM EDT
Major
Beginning 11:24 AM PT today, Gladly is experiencing an issue resulting in Agents being unable to ...
about 1 hour
Jun 13, 2023
04:15 PM EDT
Minor
We are monitoring an incident within AWS - Gladly's platform partner. At this time, the incident ...
about 2 hours
Sign up to check more outage history

Be the first to know when Gladly Solution goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

User comments about Gladly Solution status

See what users are saying about Gladly Solution issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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Gladly Solution is a customer service platform component that centralizes communication across multiple channels to streamline customer support interactions.

Monitoring Gladly since June 2023

Gladly Solution is part of Gladly. Check the Gladly's status.

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4 incidents in 2025

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Frequently Asked Questions

Is Gladly Solution down today?

Gladly Solution isn't down. You can check Gladly Solution status and incident details on the top of the page. IsDown continuously monitors Gladly Solution official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gladly Solution status?

Gladly Solution is currently operational. You can check Gladly Solution status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gladly Solution outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gladly Solution down today or just slow?

Currently there's no report of Gladly Solution being slow. Check on the top of the page if there are any reported problems by other users.

How are Gladly Solution outages detected?

IsDown monitors the Gladly Solution official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gladly Solution having an outage right now?

Gladly Solution last outage was on October 20, 2025 with the title "Investigating Performance Issue"

How IsDown compares to DownDetector when monitoring Gladly?

IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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