Gladly status updated
Gladly Solution is working normally
This chart shows the number of user-reported issues for Gladly Solution service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Gladly Solution is down. The map shows recent Gladly Solution outages from around the world.
Gladly Solution Outage MapIn the last 90 days, Gladly had 4 incidents (2 major outages and 2 minor incidents) with a median duration of 20 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Gladly Solution status history below. IsDown detects when Gladly Solution is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Gladly is investigating a login issue.
We are continuing to work on a resolution, and will cont...
|
Jan 22, 2026 at 07:51 AM UTC
|
28 minutes |
|
We have identified the issue, and are working as expediently as possible to resolve it. We will c...
|
Jan 17, 2026 at 07:43 PM UTC
|
13 minutes |
|
Gladly is investigating intermittent latency.
We are continuing to work on a resolution, and wi...
|
Dec 19, 2025 at 04:59 PM UTC
|
about 1 hour |
|
Gladly is investigating an issue where users are unable to log into Gladly.
We are continuing to...
|
Dec 05, 2025 at 09:11 AM UTC
|
13 minutes |
|
We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
|
Oct 20, 2025 at 02:31 PM UTC
|
about 9 hours |
|
Gladly is investigating issues with network performance related to an AWS outage.
We are continu...
|
Oct 20, 2025 at 07:36 AM UTC
|
about 2 hours |
|
We’re investigating an issue preventing users from accessing Gladly.
|
Aug 21, 2025 at 05:35 PM UTC
|
about 2 hours |
|
We are currently investigating intermittent reports with Gladly access in certain regions.
Plea...
|
Jul 31, 2025 at 05:57 AM UTC
|
about 1 hour |
|
We are investigating intermittent reports of access issues to Gladly, and will update the Status ...
|
Dec 19, 2024 at 02:01 AM UTC
|
about 2 hours |
|
Gladly is investigating an issue where Agents are unable to log in.
We are working as expedient...
|
Oct 02, 2024 at 02:00 PM UTC
|
about 1 hour |
Gladly Solution isn't down. You can check Gladly Solution status and incident details on the top of the page. IsDown continuously monitors Gladly Solution official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gladly Solution is currently operational. You can check Gladly Solution status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gladly Solution being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gladly Solution official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gladly Solution last outage was on January 22, 2026 with the title "Investigating Login Issue"
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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