Outage in Gladly

Identified Gladly not working

Resolved Minor

January 17, 2026 - Started 6 days ago - Lasted 13 minutes
Official incident page

Incident Report

We have identified the issue, and are working as expediently as possible to resolve it. We will continue to update this Status Page every 30 minutes or sooner until resolved. Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.

Components affected

Gladly Solution

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 01/17/2026 07:55PM

This incident has been resolved.

IDENTIFIED 6 days ago - at 01/17/2026 07:43PM

We have identified the issue, and are working as expediently as possible to resolve it. We will continue to update this Status Page every 30 minutes or sooner until resolved.

Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access the Help page.

Latest Gladly outages

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