Check if Octadesk is down, official outages, user-reported issues, and outages map.
Octadesk is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 220 incidents since started monitoring Octadesk status in August 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Octadesk outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 30, 2025 11:22 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação temporária no helpdesk, com impacto limitado para alguns de nossos c...
                                             | about 3 hours | 
| Oct 28, 2025 10:45 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no login  com impacto limitado para alguns de nossos cl...
                                             | about 3 hours | 
| Oct 22, 2025 08:58 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação temporária no ticket, com impacto total para nossos clientes. Nossa ...
                                             | about 4 hours | 
| Oct 16, 2025 11:01 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no envio de mensagem com impacto limitado para alguns d...
                                             | about 7 hours | 
| Oct 15, 2025 08:08 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no login  com impacto limitado para alguns de nossos cl...
                                             | about 4 hours | 
| Oct 13, 2025 10:59 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no carregamento da página de conversas, com impacto lim...
                                             | about 5 hours | 
| Oct 06, 2025 01:37 PM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no carregamento da página de conversas, com impacto lim...
                                             | about 1 hour | 
| Sep 30, 2025 02:08 PM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação intermitente no carregamento da página de conversas, com impacto lim...
                                             | about 1 hour | 
| Sep 29, 2025 09:55 AM EDT | 
                                              
                                                Minor
                                              
                                             Identificamos uma degradação temporária no carregamento da página de conversas, com impacto limit...
                                             | about 3 hours | 
| Sep 23, 2025 04:52 PM EDT | 
                                              
                                                Minor
                                              
                                             23/09 - 17h00 - Identificamos uma degradação parcial que impacta a atualização de tickets para al...
                                             | about 16 hours | 
 
    See what users are saying about Octadesk issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details | 
|---|---|---|
| Plataforma status | OK | View details | 
Customer service platform that integrates multiple communication channels like WhatsApp, Messenger, and email into a single ticketing system with API and webhook support.
Monitoring Octadesk since August 2021
Tracking 9 Octadesk services and regions
48 incidents in 2025
IsDown is a status page aggregator that monitors if Octadesk and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Octadesk, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Octadesk (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Octadesk's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Octadesk and other services.
 
            IsDown checks Octadesk official status page for major/minor outages or downtimes. A major outage is when Octadesk experiences a critical issue that severely affects one or more services/regions. A minor incident is when Octadesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Octadesk outage, we send you an alert and update your dashboard and status page.
Octadesk and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Octadesk status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Octadesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Octadesk and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Octadesk but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Octadesk and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Octadesk and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Octadesk down?'
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                        While Downdetector relies on user-submitted reports to detect Octadesk outages, IsDown monitors Octadesk's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Octadesk status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Octadesk in a single dashboard. | ||
| Instant Octadesk outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Octadesk official status and user-reported issues. | ||
| Maintenance feed for Octadesk | ||
| Granular alerts filtering by Octadesk components and regions. | 
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Octadesk isn't down. You can check Octadesk status and incident details on the top of the page. IsDown continuously monitors Octadesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Octadesk is currently operational. You can check Octadesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Octadesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Octadesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Octadesk last outage was on October 30, 2025 with the title "Degradação temporária no helpdesk"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Octadesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Octadesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Octadesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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