Check if Gladly Channel - Voice is down, official outages, user-reported issues, and outages map.
Gladly Channel - Voice is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 6 incidents for Gladly Channel - Voice since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gladly Channel - Voice outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 03:31 PM BST | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of Voice and Reporting errors that are affecting some Glad...
                                             | about 9 hours | 
| Mar 31, 2025 04:52 PM BST | 
                                              
                                                Minor
                                              
                                             Gladly has identified an issue with intermittent inbound Voice calls disconnecting.
We are worki...
                                             | about 2 hours | 
| Sep 25, 2024 04:17 PM BST | 
                                              
                                                Minor
                                              
                                             Gladly is investigating an issue with Gladly voice and Agents being logged out. 
We are working ...
                                             | about 1 hour | 
| Apr 22, 2024 04:04 PM BST | 
                                              
                                                Minor
                                              
                                             Gladly has identified an issue impacting Gladly Voice / phone calls. 
We are working as expedien...
                                             | about 2 hours | 
| Oct 24, 2023 03:51 PM BST | 
                                              
                                                Minor
                                              
                                             Gladly has identified a voice channel performance issue.
We are working as expediently as possib...
                                             | about 2 hours | 
| Oct 05, 2023 05:35 PM BST | 
                                              
                                                Minor
                                              
                                             Gladly is investigating an issue with voicemail playback.
We are working as expediently as possi...
                                             | about 3 hours | 
 
    See what users are saying about Gladly Channel - Voice issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Monitoring Gladly since June 2023
Channel - Voice is part of Gladly. Check the Gladly's status.
2 incidents in 2025
Gladly Channel - Voice isn't down. You can check Gladly Channel - Voice status and incident details on the top of the page. IsDown continuously monitors Gladly Channel - Voice official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gladly Channel - Voice is currently operational. You can check Gladly Channel - Voice status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gladly Channel - Voice being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gladly Channel - Voice official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gladly Channel - Voice last outage was on October 20, 2025 with the title "Investigating Performance Issue"
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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