Check if Gladly Channel - SMS is down, recent outages, user-reported issues, and outages map.
Gladly Channel - SMS is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gladly status data.
IsDown has tracked 3 incidents for Gladly Channel - SMS since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Status | Incident | Duration |
---|---|---|---|
Jun 05, 2025
05:54 PM WEST
|
Minor | Investigating SMS Filtering Issue | about 4 hours |
Sep 28, 2023
09:11 PM WEST
|
Minor | SMS/MMS Delivery Failures to Verizon and AT&T Networks in the US | 26 minutes |
Aug 18, 2023
01:24 AM WEST
|
Minor | Investigating SMS Issues | about 2 hours |
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SMS channel in Gladly allows businesses to send and receive text messages with customers, facilitating real-time communication as part of customer service operations.
Monitoring Gladly since June 2023
Channel - SMS is part of Gladly. Check the Gladly's status.
1 incident in 2025
Number of Incidents
0 issues
Last incident
127 days ago
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Gladly Channel - SMS isn't down. You can check Gladly Channel - SMS status and incident details on the top of the page. IsDown continuously monitors Gladly Channel - SMS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gladly Channel - SMS is currently operational. You can check Gladly Channel - SMS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gladly Channel - SMS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gladly Channel - SMS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gladly Channel - SMS last outage was on June 05, 2025 with the title "Investigating SMS Filtering Issue"
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Gladly with maximum flexibility
IsDown monitors Channel - SMS for major outages. A major outage is when Channel - SMS experiences a critical issue that severely affects one or more services/regions. When Gladly marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gladly status page for minor outages. A minor outage is when Channel - SMS experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gladly status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gladly publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gladly and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gladly and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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