Check if Gladly Channel - SMS is down, official outages, user-reported issues, and outages map.
Gladly Channel - SMS is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 3 incidents for Gladly Channel - SMS since started monitoring Gladly status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Gladly Channel - SMS outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Jun 05, 2025 09:54 AM PDT | 
                                              
                                                Minor
                                              
                                             Gladly is investigating an SMS filtering issue with Twilio, our Telephony Partner. 
We are worki...
                                             | about 4 hours | 
| Sep 28, 2023 01:11 PM PDT | 
                                              
                                                Minor
                                              
                                             Our Messaging Partner Provider is continuing to work on a resolution for a current US SMS deliver...
                                             | 26 minutes | 
| Aug 17, 2023 05:24 PM PDT | 
                                              
                                                Minor
                                              
                                             We have identified issues with sending outbound SMS-es intermittently from Gladly, causing delive...
                                             | about 2 hours | 
 
    See what users are saying about Gladly Channel - SMS issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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SMS channel in Gladly allows businesses to send and receive text messages with customers, facilitating real-time communication as part of customer service operations.
Monitoring Gladly since June 2023
Channel - SMS is part of Gladly. Check the Gladly's status.
1 incident in 2025
Gladly Channel - SMS isn't down. You can check Gladly Channel - SMS status and incident details on the top of the page. IsDown continuously monitors Gladly Channel - SMS official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gladly Channel - SMS is currently operational. You can check Gladly Channel - SMS status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gladly Channel - SMS being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gladly Channel - SMS official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gladly Channel - SMS last outage was on June 05, 2025 with the title "Investigating SMS Filtering Issue"
IsDown and DownDetector help users determine if Gladly is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gladly's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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