Is Higher Logic Down? Check current status

Check if Higher Logic is down, official outages, user-reported issues, and outages map.

Current Higher Logic status

Higher Logic is working normally

Updated from Higher Logic official status page a few minutes ago

Having problems with Higher Logic?

Higher Logic service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Higher Logic status data.

Recent Higher Logic Outages and Downtime History

IsDown has tracked 63 incidents since started monitoring Higher Logic status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Aug 27, 2025
02:38 PM EDT
Major
We are currently investigating this issue.
about 1 hour
Aug 01, 2025
10:11 AM EDT
Major
We are currently investigating this issue.
29 minutes
Jul 23, 2025
09:41 AM EDT
Major
We are currently investigating this issue.
about 2 hours
Jul 08, 2025
07:10 AM EDT
Major
We are currently investigating this issue.
about 3 hours
Jul 01, 2025
11:28 AM EDT
Major
Our team is aware of the current issue and are investigating it. Send to individual messages are...
about 3 hours
Jun 04, 2025
07:35 AM EDT
Minor
We are currently investigating this issue.
about 3 hours
Jun 03, 2025
01:39 PM EDT
Minor
We are currently investigating errors related to edit, adding and tracking campaigns and landing ...
about 2 hours
May 28, 2025
02:48 PM EDT
Major
We are currently investigating this issue.
about 3 hours
Apr 23, 2025
07:49 AM EDT
Major
We are currently investigating this issue.
about 2 hours
Mar 27, 2025
01:23 PM EDT
Major
We are currently investigating this issue.
about 1 hour
Sign up to check more outage history

Higher Logic problems reported by users

  • Ericka - The login page is not loading.

Higher Logic scheduled maintenances

IsDown aggregates scheduled maintenances for Higher Logic. Currently, there are 2 more maintenances scheduled.

  • Nov 21 2025
    Scheduled Maintenance - Online Community

    Scheduled for November 21, 2025 at 11:00 PM EST · until 03:00 AM EST

    Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...

  • Nov 21 2025
    Scheduled Maintenance - Communications Platforms

    Scheduled for November 21, 2025 at 11:00 PM EST · until 03:00 AM EST

    Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...

Higher Logic status page - All services & components

Component Status
Community OK
Marketing Enterprise (Real Magnet) OK
Marketing Professional (Informz) OK

Higher Logic offers community engagement tools and specialized marketing solutions, including advanced email marketing and automation platforms for diverse organizational needs.

Monitoring Higher Logic since April 2024

Tracking 3 Higher Logic services and regions

Need help? Try here:
Support at official website.
Check their official status page.

12 incidents in 2025

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Frequently Asked Questions

Is Higher Logic down today?

Higher Logic isn't down. You can check Higher Logic status and incident details on the top of the page. IsDown continuously monitors Higher Logic official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Higher Logic status?

Higher Logic is currently operational. You can check Higher Logic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Higher Logic outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Higher Logic down today or just slow?

Currently there's no report of Higher Logic being slow. Check on the top of the page if there are any reported problems by other users.

How are Higher Logic outages detected?

IsDown monitors the Higher Logic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Higher Logic having an outage right now?

Higher Logic last outage was on August 27, 2025 with the title "HLT Marketing Professional (Informz) error message"

How to check if Higher Logic is down?

Why use IsDown to monitor Higher Logic instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Higher Logic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Higher Logic?

IsDown and DownDetector help users determine if Higher Logic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Higher Logic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Higher Logic status changes?

IsDown offers an easy way to monitor Higher Logic with maximum flexibility

Major Outages Notifications

IsDown monitors Higher Logic for major outages. A major outage is when Higher Logic experiences a critical issue that severely affects one or more services/regions. When Higher Logic marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Higher Logic status page for minor outages. A minor outage is when Higher Logic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Higher Logic status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Higher Logic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Higher Logic and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Higher Logic and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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