Outage in Higher Logic
HLT Marketing Enterprise (Real Magnet) partial sending issue
Resolved MajorIncident Report
We are investigating reports of messages being sent however they are showing not delivered to all members of the group.
Components affected
Higher Logic Marketing Enterprise (Real Magnet)Trusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/09/2026 08:06PM
This incident has been resolved.
MONITORING
3 months ago - at 01/09/2026 07:10PM
The issue has been identified and a fix implemented. For customers who submitted a ticket, our support team will be in touch regarding next steps.
INVESTIGATING
3 months ago - at 01/09/2026 05:19PM
We are investigating reports of messages being sent however they are showing not delivered to all members of the group.
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