Is Higher Logic Down? Check current status

Check if Higher Logic is down, official outages, user-reported issues, and outages map.

Current Higher Logic status

Higher Logic is working normally

Updated from Higher Logic official status page a few minutes ago

Higher Logic not working for you?

Higher Logic service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Higher Logic Outage Map

View Higher Logic Reports Map

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Higher Logic recent outages and downtime history

IsDown has tracked 64 incidents since started monitoring Higher Logic status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Higher Logic outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
11:45 AM EDT
Minor
AWS Issues affecting Online Community UI, Outgoing Emails, and Marketing Automation Integrations
We are currently investigating this issue.
about 6 hours
Aug 27, 2025
02:38 PM EDT
Major
HLT Marketing Professional (Informz) error message
We are currently investigating this issue.
about 1 hour
Aug 01, 2025
10:11 AM EDT
Major
Thrive Marketing Enterprise (Real Magnet) partial sending issue
We are currently investigating this issue.
29 minutes
Jul 23, 2025
09:41 AM EDT
Major
Thrive Marketing Enterprise (Real Magnet) partial sending issue
We are currently investigating this issue.
about 2 hours
Jul 08, 2025
07:10 AM EDT
Major
Server Errors on Online Community Sites
We are currently investigating this issue.
about 3 hours
Jul 01, 2025
11:28 AM EDT
Major
Thrive Marketing Enterprise (Real Magnet) partial sending issue
Our team is aware of the current issue and are investigating it. Send to individual messages are...
about 3 hours
Jun 04, 2025
07:35 AM EDT
Minor
Marketing Enterprise (Real Magnet) - Campaigns/Campaign Search/Landing Page Errors
We are currently investigating this issue.
about 3 hours
Jun 03, 2025
01:39 PM EDT
Minor
Marketing Enterprise (Real Magnet) - Campaigns/Campaign Search/Landing Page Errors
We are currently investigating errors related to edit, adding and tracking campaigns and landing ...
about 2 hours
May 28, 2025
02:48 PM EDT
Major
Runtime Error
We are currently investigating this issue.
about 3 hours
Apr 23, 2025
07:49 AM EDT
Major
Service Temporarily Unavailable Errors
We are currently investigating this issue.
about 2 hours
Sign up to check more outage history

Be the first to know when Higher Logic goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Higher Logic status

See what users are saying about Higher Logic issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Ericka - The login page is not loading.

Higher Logic scheduled maintenances

IsDown aggregates scheduled maintenances for Higher Logic. Currently, there are 2 more maintenances scheduled.

  • Nov 21 2025
    Scheduled Maintenance - Online Community

    Scheduled for November 21, 2025 at 11:00 PM EST · until 03:00 AM EST

    Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...

  • Nov 21 2025
    Scheduled Maintenance - Communications Platforms

    Scheduled for November 21, 2025 at 11:00 PM EST · until 03:00 AM EST

    Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...

Higher Logic components or services current status

Component Status
Community OK
Marketing Enterprise (Real Magnet) OK
Marketing Professional (Informz) OK

Higher Logic offers community engagement tools and specialized marketing solutions, including advanced email marketing and automation platforms for diverse organizational needs.

Monitoring Higher Logic since April 2024

Tracking 3 Higher Logic services and regions

Need help? Try here:
Support at website.
Check their status page.

13 incidents in 2025

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How to monitor the status of Higher Logic and all your dependencies?

IsDown is a status page aggregator that monitors if Higher Logic and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Higher Logic, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Higher Logic?

IsDown monitors Higher Logic health in almost real-time

Every few minutes we go to the status page of Higher Logic (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Higher Logic's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Higher Logic, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Higher Logic and other services.

One status page to monitor all your external dependencies

What you get when monitoring Higher Logic with IsDown

Track Higher Logic incidents and downtimes by severity

IsDown checks Higher Logic official status page for major/minor outages or downtimes. A major outage is when Higher Logic experiences a critical issue that severely affects one or more services/regions. A minor incident is when Higher Logic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Higher Logic outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Higher Logic

Higher Logic and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Higher Logic outages and downtimes

IsDown collects all information from the outages published in Higher Logic status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Higher Logic maintenance events

Higher Logic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Higher Logic outages that impact your business

IsDown monitors Higher Logic and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Higher Logic but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Higher Logic and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Higher Logic and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Higher Logic or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Higher Logic and other services.

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Get notified imediatelly when there's an issue with Higher Logic or other services

Send outage information from Higher Logic and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Higher Logic and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Higher Logic and other services to your tools

Share Higher Logic status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Higher Logic down?'

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Share Higher Logic status in your status page

Higher Logic Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Higher Logic outages, IsDown monitors Higher Logic's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Higher Logic status page monitoring with real-time incident details.
Monitor 4,522+ services including Higher Logic in a single dashboard.
Instant Higher Logic outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Higher Logic official status and user-reported issues.
Maintenance feed for Higher Logic
Granular alerts filtering by Higher Logic components and regions.
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Frequently Asked Questions

Is Higher Logic down today?

Higher Logic isn't down. You can check Higher Logic status and incident details on the top of the page. IsDown continuously monitors Higher Logic official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Higher Logic status?

Higher Logic is currently operational. You can check Higher Logic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Higher Logic outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Higher Logic down today or just slow?

Currently there's no report of Higher Logic being slow. Check on the top of the page if there are any reported problems by other users.

How are Higher Logic outages detected?

IsDown monitors the Higher Logic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Higher Logic having an outage right now?

Higher Logic last outage was on October 20, 2025 with the title "AWS Issues affecting Online Community UI, Outgoing Emails, and Marketing Automation Integrations"

How to check if Higher Logic is down?

Why use IsDown to monitor Higher Logic instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Higher Logic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Higher Logic?

IsDown and DownDetector help users determine if Higher Logic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Higher Logic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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