Higher Logic status updated a few minutes ago
Higher Logic is working normally
Number of user-reported issues for Higher Logic over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Higher Logic issues that impacted them and how they are affected by the outage.
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In the last 90 days, Higher Logic had 2 incidents (1 major outage and 1 minor incident) with a median duration of 4 hours 49 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 65 incidents since started monitoring Higher Logic status in April 2024. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Higher Logic outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating reports of messages being sent however they are showing not delivered to all...
|
Jan 09, 2026 at 05:19 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Oct 20, 2025 at 03:45 PM UTC
|
about 6 hours |
|
We are currently investigating this issue.
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Aug 27, 2025 at 06:38 PM UTC
|
about 1 hour |
|
We are currently investigating this issue.
|
Aug 01, 2025 at 02:11 PM UTC
|
29 minutes |
|
We are currently investigating this issue.
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Jul 23, 2025 at 01:41 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Jul 08, 2025 at 11:10 AM UTC
|
about 3 hours |
|
Our team is aware of the current issue and are investigating it. Send to individual messages are...
|
Jul 01, 2025 at 03:28 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Jun 04, 2025 at 11:35 AM UTC
|
about 3 hours |
|
We are currently investigating errors related to edit, adding and tracking campaigns and landing ...
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Jun 03, 2025 at 05:39 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
May 28, 2025 at 06:48 PM UTC
|
about 3 hours |
IsDown aggregates scheduled maintenances for Higher Logic. Currently, there are 4 more maintenances scheduled.
Scheduled for February 21, 2026 at 04:00 AM WET · until 08:00 AM WET
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Scheduled for May 16, 2026 at 04:00 AM WEST · until 08:00 AM WEST
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Scheduled for August 22, 2026 at 04:00 AM WEST · until 08:00 AM WEST
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Check the current status of the 3 components, services, or regions being monitored for Higher Logic.
| Component | Status |
|---|---|
| Community | OK |
| Marketing Enterprise (Real Magnet) | OK |
| Marketing Professional (Informz) | OK |
IsDown has maintained continuous monitoring of Higher Logic, a Customer Support & Success solution, since April 2024. Our database contains 65 documented incidents from the past 1 year, giving us deep insight into Higher Logic's reliability patterns and typical resolution times. We parse Higher Logic's official status page across all 3 components, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Higher Logic experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Higher Logic and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Higher Logic (and 5,420+ other services) for issues. We collect the status and outage information across all 3 Higher Logic components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Higher Logic and other services, focusing only on those affecting your business.
IsDown checks Higher Logic official status page for major/minor outages or downtimes. A major outage is when Higher Logic experiences a critical issue that severely affects one or more services/regions. A minor incident is when Higher Logic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Higher Logic outage, we send you an alert and update your dashboard and status page.
Higher Logic and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Higher Logic status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Higher Logic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Higher Logic and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Higher Logic but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Higher Logic and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Higher Logic and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Higher Logic down?'
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Need similar to Downdetector Higher Logic alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Higher Logic outages, IsDown monitors Higher Logic's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Higher Logic status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Higher Logic in a single dashboard. | ||
| Instant Higher Logic outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Higher Logic official status and user-reported issues. | ||
| Maintenance feed for Higher Logic | ||
| Granular alerts filtering by Higher Logic components and regions. |
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Higher Logic isn't down. You can check Higher Logic status and incident details on the top of the page. IsDown continuously monitors Higher Logic official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Higher Logic is currently operational. You can check Higher Logic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Higher Logic being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Higher Logic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Higher Logic last outage was on January 09, 2026 with the title "HLT Marketing Enterprise (Real Magnet) partial sending issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Higher Logic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Higher Logic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Higher Logic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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