Check if Higher Logic is down, official outages, user-reported issues, and outages map.
Higher Logic is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Higher Logic status data.
IsDown has tracked 63 incidents since started monitoring Higher Logic status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 27, 2025
08:38 PM CEST
|
Major
We are currently investigating this issue.
|
about 1 hour |
Aug 01, 2025
04:11 PM CEST
|
Major
We are currently investigating this issue.
|
29 minutes |
Jul 23, 2025
03:41 PM CEST
|
Major
We are currently investigating this issue.
|
about 2 hours |
Jul 08, 2025
01:10 PM CEST
|
Major
We are currently investigating this issue.
|
about 3 hours |
Jul 01, 2025
05:28 PM CEST
|
Major
Our team is aware of the current issue and are investigating it. Send to individual messages are...
|
about 3 hours |
Jun 04, 2025
01:35 PM CEST
|
Minor
We are currently investigating this issue.
|
about 3 hours |
Jun 03, 2025
07:39 PM CEST
|
Minor
We are currently investigating errors related to edit, adding and tracking campaigns and landing ...
|
about 2 hours |
May 28, 2025
08:48 PM CEST
|
Major
We are currently investigating this issue.
|
about 3 hours |
Apr 23, 2025
01:49 PM CEST
|
Major
We are currently investigating this issue.
|
about 2 hours |
Mar 27, 2025
06:23 PM CET
|
Major
We are currently investigating this issue.
|
about 1 hour |
Ericka - The login page is not loading.
IsDown aggregates scheduled maintenances for Higher Logic. Currently, there are 2 more maintenances scheduled.
Scheduled for November 22, 2025 at 05:00 AM CET · until 09:00 AM CET
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Scheduled for November 22, 2025 at 05:00 AM CET · until 09:00 AM CET
Higher Logic performs regularly scheduled maintenance each quarter across all its platforms. These maintenance intervals are essential to providing stable and secure systems for our clients and is an integral component of our Disaster Recovery & B...
Component | Status |
---|---|
Community | OK |
Marketing Enterprise (Real Magnet) | OK |
Marketing Professional (Informz) | OK |
Higher Logic offers community engagement tools and specialized marketing solutions, including advanced email marketing and automation platforms for diverse organizational needs.
Monitoring Higher Logic since April 2024
Tracking 3 Higher Logic services and regions
12 incidents in 2025
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Higher Logic isn't down. You can check Higher Logic status and incident details on the top of the page. IsDown continuously monitors Higher Logic official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Higher Logic is currently operational. You can check Higher Logic status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Higher Logic being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Higher Logic official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Higher Logic last outage was on August 27, 2025 with the title "HLT Marketing Professional (Informz) error message"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Higher Logic and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Higher Logic is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Higher Logic's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Higher Logic with maximum flexibility
IsDown monitors Higher Logic for major outages. A major outage is when Higher Logic experiences a critical issue that severely affects one or more services/regions. When Higher Logic marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Higher Logic status page for minor outages. A minor outage is when Higher Logic experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Higher Logic status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Higher Logic publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Higher Logic and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Higher Logic and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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