Outage in Gtmhub

Insights not updating in EU data center

Resolved Minor
May 27, 2025 - Started 6 days ago - Lasted 3 days
Official incident page

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Outage Details

We are currently investigating an issue with Insights returning the last calculated value, which might not be the most recent one. Manually executing the insights might return an error message. The issues affects our customers in the EU Data Center.
Components affected
Gtmhub Insights API
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/30/2025 11:41AM

This incident has been resolved.

IDENTIFIED 6 days ago - at 05/27/2025 02:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 6 days ago - at 05/27/2025 01:13PM

We are currently investigating an issue with Insights returning the last calculated value, which might not be the most recent one. Manually executing the insights might return an error message. The issues affects our customers in the EU Data Center.

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