Outage in Gtmhub
Investigating a Service Outage with the Quantive Platform
Resolved MajorIncident Report
We are currently investigating an issue resulting in service outage for the Quantive platform.
Components affected
Gtmhub Filter Definitions API Gtmhub Filter Definitions API Gtmhub Insights API Gtmhub Teams API Gtmhub OKRs API Gtmhub Background Data Synchronisation Gtmhub Background Data Synchronisation Gtmhub Comments API Gtmhub Search API Gtmhub Insights API Gtmhub Comments API Gtmhub Teams API Gtmhub Timeline API Gtmhub Timeline API Gtmhub Search API Gtmhub Authentication API Gtmhub OKRs API Gtmhub Web Application Gtmhub Web Application Gtmhub Authentication API Gtmhub WebsiteNeed to monitor Gtmhub outages?
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 10/30/2025 07:46AM
This incident has been resolved.
MONITORING
27 days ago - at 10/29/2025 10:21PM
We are continuing to monitor for any further issues.
MONITORING
27 days ago - at 10/29/2025 08:50PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
27 days ago - at 10/29/2025 07:44PM
The Microsoft team have deployed a roll back of the Azure FrontDoor CDN to the last known good state. As a result, you will gradually see improvement in the availability of the Quantive platform.
IDENTIFIED
27 days ago - at 10/29/2025 05:29PM
The incident appears to be caused by an ongoing incident with our CDN service provider. For more information refer to: https://azure.status.microsoft/en-us/status. We will continue monitoring the incident and provide up-to-date information here.
INVESTIGATING
27 days ago - at 10/29/2025 04:35PM
We are continuing to investigate this issue.
INVESTIGATING
27 days ago - at 10/29/2025 04:33PM
We are currently investigating an issue resulting in service outage for the Quantive platform.
Latest Gtmhub outages
Increased error rate in Quantive REST API - about 2 months ago
Increased error rate when logging in to the account - 6 months ago
Insights not updating in EU data center - 6 months ago
Degraded performance with calculating insights - 6 months ago
Degraded performance in AU Data Center - 7 months ago
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