Outage in HackerOne

Missed crypto wallet batch for today, Oct 16 - fixed for tomorrow

Resolved Minor

October 17, 2024 - Started over 1 year ago - Lasted about 20 hours
Official incident page

Incident Report

We identified an issue with the general release of crypto wallet payouts where either the legacy Coinbase batch would go out, or the wallet-based batch, but not both. We fixed the scheduling conflict and tomorrow both batches should be paid as usual - Coinbase at 2230 UTC, and wallets at 2300 UTC. We apologize for the inconvenience!

Components affected

HackerOne Payments

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/17/2024 11:19PM

Confirmed that both batches today were successful.

MONITORING over 1 year ago - at 10/17/2024 03:33AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 10/17/2024 03:33AM

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