Outage in Halo

EU Web Application disruption

Resolved Major
February 20, 2025 - Started 2 months ago - Lasted about 17 hours

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Outage Details

Customers in the EU region may be experiencing performance degradation within their hosted web application. The Halo team are aware of the issue and are currently investigating. Updates to follow
Components affected
Halo Core Application
Latest Updates ( sorted recent to last )
2 months ago - at 02/20/2025 04:30PM

Customers in the EU region may be experiencing performance degradation within their hosted web application. The Halo team are aware of the issue and are currently investigating. Updates to follow

2 months ago - at 02/20/2025 05:07PM

The cause of the issue has been identified and a fix is being prepared

2 months ago - at 02/20/2025 06:23PM

A fix has been implemented and the situation is being actively monitored.

Latest Halo outages

*TEST* Logging of new incidents - one region all services - 27 days ago
Web Application slowness in US-STABLE-1 - about 1 month ago
Slowness in the Halo Web Application for some UK Tenants - about 2 months ago
Service Disruption - UK Stable 9 - 4 months ago
UK Reporting and Dashboard issues - 6 months ago

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