Outage in Halo
Application slowness issues for customers on EU7 Database Resources
Resolved Minor
April 17, 2026 - Started 10 days ago
- Lasted 3 days
Incident Report
Summary AI Generated
The Halo application experienced slowness issues affecting customers on EU7 database resources, impacting the core application, reporting, and automations functionality. The incident was classified as minor but lasted 74.5 hours before the cause was isolated and a fix was applied. The team continued monitoring the situation after implementing the resolution.
We are aware of issues affecting the hosted Halo solution for a number of customers and are currently investigating. Updates will follow shortly once we have more information.
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Latest Updates ( sorted recent to last )
10 days ago - at 04/17/2026 08:18AM
We are aware of issues affecting the hosted Halo solution for a number of customers and are currently investigating. Updates will follow shortly once we have more information.
10 days ago - at 04/17/2026 08:50AM
We have isolated the cause of the issue and have applied a fix. We are continuin to monitor the situation and will provide an update in due course.
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