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Outage in Halo

Incident affecting customers on eu5 database group in the UK

Resolved Major
November 01, 2026 - Started 5 days ago - Lasted 12 minutes

Incident Report

Summary AI Generated

**Incident Summary** A major incident affected the Halo Core Application for customers on the eu5 database group in the UK. Access to the hosted Halo solution was disrupted during the outage. The incident lasted 12 minutes and was resolved without further escalation.

We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only.
Components affected
Halo Core Application

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Latest Updates ( sorted recent to last )
5 days ago - at 11/01/2026 08:03AM

We are aware of issues affecting the hosted Halo solution and are currently investigating. Updates will follow shortly once we have more information. The incident looks to be affecting customers on the eu5 database group only.

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