Outage in Halo
Service degradation affecting US hosted instances
Resolved Minor
May 08, 2026 - Started 3 days ago
- Lasted 2 days
Incident Report
Summary AI Generated
Halo experienced service degradation affecting US hosted instances due to an incident with their AWS service provider, impacting the Core Application and Reporting components. The issues were mitigated within approximately 1.5 hours, with affected functionality restored for customers. The team continued monitoring the situation throughout the extended 57.5-hour duration of the underlying provider incident.
We are aware of issues potentially affecting US hosted instances and are working to resolve any service disruption caused by this. This is related to an incident affecting our service provider, details of this can found at https://health.aws.amazon.com/health/status
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Latest Updates ( sorted recent to last )
3 days ago - at 05/08/2026 08:19AM
We are aware of issues potentially affecting US hosted instances and are working to resolve any service disruption caused by this. This is related to an incident affecting our service provider, details of this can found at https://health.aws.amazon.com/health/status
3 days ago - at 05/08/2026 09:50AM
Issues as a result of this have been mitigated against, affected customers should find any previously impacted functionality restored. We will continue to monitor affected systems for any further developments or issues throughout the course of the service provider incident.
3 days ago - at 05/08/2026 01:26PM
Monitoring of the situation is ongoing, currently no further action has been required. Will we provide further updates should this change throughout the day
Latest Halo outages
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Service degradation for US15 hosted instances - 3 months ago
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