Outage in Halo
Service Disruption in the UK
Resolved Major
August 27, 2026 - Started about 7 hours ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Halo's core application experienced a major service disruption affecting UK customers for approximately 4 hours. The issue was identified and a fix was implemented, restoring standard operation for most users, though some continued to experience problems due to incorrect authentication tokens generated during the outage. Affected users were able to resolve persisting issues by logging out and back into Halo to force reauthorisation.
We are currently experiencing service disruption to the core application in the UK, and are currently investigating. We will have further updates once the the issue has been identified.
Components affected
Halo Core ApplicationTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
about 7 hours ago - at 08/27/2026 11:39AM
We are currently experiencing service disruption to the core application in the UK, and are currently investigating. We will have further updates once the the issue has been identified.
about 6 hours ago - at 08/27/2026 12:10PM
We have identified the issue and are currently preparing a fix
about 5 hours ago - at 08/27/2026 01:07PM
The fix has been implemented and we are now monitoring the situation. Affected customers should find their Halo instances returning to standard operation
about 4 hours ago - at 08/27/2026 01:54PM
UPDATE: We've identified some customers may still be experiencing issues following the fix - please log out and back in again to Halo to resolve these persisting issues. They are due to incorrect tokens created during the outage that are still active, corrected by reauthorising the agent/user.
Latest Halo outages
US STABLE-8 Reporting - about 1 month ago
Service degradation affecting US hosted instances - 4 months ago
Performance degradation on US-STABLE2 - 5 months ago
Disruption to AE hosted applications - 6 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
