Outage in Handshake

Email outage

Resolved Minor
February 12, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing issues sending emails from the Handshake platform due to an incident with an upstream service provider.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/12/2024 07:23PM

This incident has been resolved.

MONITORING 10 months ago - at 02/12/2024 06:00PM

Emails are sending successfully, though emails may be delayed due to a backlog needing to be delivered. We are continuing to monitor the situation with our email service provider.

MONITORING 10 months ago - at 02/12/2024 05:21PM

Email send rates have improved, though we continue to see a small percentage of failures. We are continuing to monitor.

IDENTIFIED 10 months ago - at 02/12/2024 04:42PM

We are currently experiencing issues sending emails from the Handshake platform due to an incident with an upstream service provider.

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