Outage in Happo
Timeouts and slowness accessing happo.io
Resolved MinorIncident Report
We identified an issue with database queries being slow, starting some time after 4pm CET today. The root cause was a cron job that had ended up in a bad state causing multiple slow queries to accumulate, eventually draining the database of most of its resources. We've manually cleaned up the stale queries/processes and things are back to normal again.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 02/28/2023 05:06PM
We identified an issue with database queries being slow, starting some time after 4pm CET today. The root cause was a cron job that had ended up in a bad state causing multiple slow queries to accumulate, eventually draining the database of most of its resources. We've manually cleaned up the stale queries/processes and things are back to normal again.
Latest Happo outages
Increased error rates for snap-request jobs - 9 months ago
Service outage - 10 months ago
Service down - over 2 years ago
Slow response times - over 2 years ago
Safari queue backed up - almost 3 years ago
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