Outage in HappyCo

Scheduled Maintenance

Resolved Minor
June 16, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We are conducting maintenance. Some services may be affected, including: * Happy Force ticket triaging (After Hours calls not affected) * Asset Management * Property Provisioning
Components affected
HappyCo Management Portal and Report Access

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/16/2024 07:26AM

This incident has been resolved.

MONITORING over 1 year ago - at 06/16/2024 06:11AM

Maintenance has been completed, and we are monitoring the results.

IDENTIFIED over 1 year ago - at 06/16/2024 06:01AM

We are conducting maintenance. Some services may be affected, including:
* Happy Force ticket triaging (After Hours calls not affected)
* Asset Management
* Property Provisioning

Latest HappyCo outages

Call Management provisioning experiencing processing delays - 19 days ago
Service Interruption - 20 days ago
Resident not being transferred HF when they call the emergency number - 20 days ago
Community Broadcast messages not sending. - 25 days ago
Emergency Calls are unable to be answered via Call Complete - about 2 months ago

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