Outage in HappyCo
Resident not being transferred HF when they call the emergency number
Resolved MajorIncident Report
We are currently investigating an issue with resident not being transferred to Dialpad when they call the emergency number.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 11/18/2025 02:54PM
This issue has been resolved.
IDENTIFIED
11 days ago - at 11/18/2025 02:35PM
There is currently an outage with Cloudfare's CDN service and it is impacting all HappyCo call management services including Happy Force after hours. We are actively monitoring the situation and anticipate our services will be restored when Cloudfare's are as well.
INVESTIGATING
11 days ago - at 11/18/2025 02:14PM
We are currently investigating an issue with resident not being transferred to Dialpad when they call the emergency number.
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