Outage in HappyCo

Degraded performance downloading reports or completing inspections

Resolved Minor

April 07, 2026 - Started 5 days ago - Lasted 1 day
Official incident page

Incident Report

On 31 March 2026, between approximately 5:00 PM and midnight UTC (1:00 PM – 8:00 PM EST), customers experienced degraded performance across Happy Property. We are aware of the impact this caused and are actively investigating. Ongoing intermittent issues have been reported in: - Report downloads failing or not completing - Errors when completing inspections - General slowness and intermittent failures across the platform Our engineering team is investigating the root cause. We will provide updates as our investigation progresses.

Components affected

HappyCo Management Portal and Report Access

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 04/08/2026 06:12AM

Success rates are returning to normal across all services.

MONITORING 4 days ago - at 04/07/2026 10:44PM

We’ve implemented changes and are seeing improvements in success rates for affected actions.

INVESTIGATING 5 days ago - at 04/07/2026 04:37AM

On 31 March 2026, between approximately 5:00 PM and midnight UTC (1:00 PM – 8:00 PM EST), customers experienced degraded performance across Happy Property. We are aware of the impact this caused and are actively investigating. Ongoing intermittent issues have been reported in:

- Report downloads failing or not completing
- Errors when completing inspections
- General slowness and intermittent failures across the platform

Our engineering team is investigating the root cause. We will provide updates as our investigation progresses.

Latest HappyCo outages

Some users unable to login - 3 days ago

Users unable to access management portal - 3 days ago

Degraded Application Performance - 15 days ago

Degraded Application Performance - 18 days ago

Duplicate Yardi Work Orders - about 1 month ago

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