Outage in HappyCo
Call Management provisioning experiencing processing delays
Resolved MajorIncident Report
Newly provisioned Call Management services are not visible in the Management Portal. We are investigating the cause.
Components affected
HappyCo Management Portal and Report AccessTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 11/19/2025 05:03AM
A fix has been implemented and Call Management provisioning is operating as normal.
IDENTIFIED
5 months ago - at 11/19/2025 03:02AM
We've identified the issue and working to implement a fix.
INVESTIGATING
5 months ago - at 11/19/2025 02:12AM
We are continuing to investigate the cause of Call Management provisioning delays.
INVESTIGATING
5 months ago - at 11/19/2025 01:14AM
Newly provisioned Call Management services are not visible in the Management Portal. We are investigating the cause.
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