Harness Outage History

Harness experienced intermittent slowness during pipeline executions across multiple services including Continuous Delivery, Continuous Integration (self-hosted and cloud builds), Security Testing Orchestration, and Internal Developer Portal. The issue affected pipeline performance for 5.2 hours before a fix was implemented and monitoring confirmed normal operations were restored. The incident was resolved after the team verified that most pipelines returned to normal execution speeds.

Harness experienced elevated API latencies affecting their Feature Flags (Classic) service in the prod2 environment for 36 minutes. The issue was identified and a fix was implemented while monitoring the results. The incident was fully resolved after confirming the fix addressed the latency problems.

The Harness platform experienced degraded performance affecting some organizations across all major services including Continuous Delivery, Cloud Cost Management, Continuous Integration, Feature Flags, and other core components. The issue was identified and mitigated after 2.8 hours, with full resolution achieved shortly after mitigation efforts were completed.

Harness experienced UI errors when customers with Jira integration attempted to create or update Flags in the Feature Management Environment (FME). The issue affected a subset of customers who had Jira integration configured with their Harness accounts. The incident was resolved after 19 minutes of investigation.

Harness experienced a major service degradation affecting their Dev Status Page for 3.5 hours on April 28, 2026. The incident was identified and investigated by the engineering team. The current status shows the issue is still under investigation with no resolution details provided yet.

Harness experienced a major service incident that lasted 2.3 hours while the team investigated an unspecified issue. A fix was implemented and the service was monitored for stability before resolution.

Harness CI pipelines using cache intelligence experienced degraded performance across all cloud build environments (Mac, Windows, and Linux). The issue affected Continuous Integration Enterprise components and was resolved after 23 minutes once the problem was identified and a fix was implemented.

Harness experienced degraded performance in their Feature Flags service in the PROD2 environment for 3.9 hours. The incident was classified as minor and affected the Feature Flags component. A fix was implemented and monitored before the issue was fully resolved.

Harness experienced a major service incident that lasted 20 minutes. The incident was resolved after investigation, though specific details about the affected components or user impact were not detailed in the status updates.

Harness experienced a major service incident that lasted 47 minutes on April 21st, 2026. The incident was under investigation by the engineering team. The issue was resolved after 47 minutes of investigation and remediation efforts.