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Harness Outage History

Every past Harness outage tracked by IsDown, with detection times, duration, and resolution details.

There were 341 Harness outages since October 2018. The 129 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 15, 2026

May 2026: Custom Dashboards are failing intermittently in prod3

Detected May 15, 2026 4:35 PM EDT · Resolved May 17, 2026 1:40 AM EDT · Duration 1 day

Harness Custom Dashboards experienced intermittent failures in the prod3 environment for 33.1 hours. The issue was classified as minor and affected the Custom Dashboards component. A fix was implemented and monitored before the incident was fully resolved.

Minor May 14, 2026

May 2026: Pipeline Updates in Prod4 is taking time.

Detected May 14, 2026 9:36 AM EDT · Resolved May 14, 2026 10:13 AM EDT · Duration 38 minutes

Pipeline updates in the Prod4 environment experienced slow performance, affecting the Continuous Delivery - Next Generation (CDNG) component. The issue was identified and a fix was implemented after investigation. The incident was resolved after 38 minutes of monitoring confirmed the fix was successful.

Minor May 14, 2026

May 2026: IACM Pipeline Struck

Detected May 14, 2026 9:00 AM EDT · Resolved May 14, 2026 11:05 AM EDT · Duration about 2 hours

Harness experienced a minor incident affecting their Infrastructure as Code Management (IaCM) pipeline that prevented normal operations for 2.1 hours. The engineering team identified the root cause and implemented a fix within approximately 4 minutes of detection. The incident was fully resolved after a brief monitoring period to ensure system stability.

Minor May 14, 2026

May 2026: Traceable APAC Cluster Slowness

Detected May 14, 2026 6:57 AM EDT · Resolved May 14, 2026 7:17 AM EDT · Duration 20 minutes

The Harness Traceable APAC cluster experienced slowness issues that affected service access for 20 minutes. The team identified the root cause of the performance problem and implemented a fix. Normal operations were restored and a post-incident analysis was scheduled to be published.

Minor May 12, 2026

May 2026: Hosted CI customers using secure connect are facing connectivity issues

Detected May 12, 2026 5:38 PM EDT · Resolved May 12, 2026 7:12 PM EDT · Duration about 2 hours

Harness hosted CI customers using secure connect experienced connectivity issues affecting both Mac and Linux cloud builds for 1.6 hours. The issue was identified and a fix was implemented to restore connectivity. The incident was resolved after monitoring confirmed the fix was successful.

Minor May 12, 2026

May 2026: Platform access issues in Prod1/Prod2/Prod3

Detected May 12, 2026 1:33 PM EDT · Resolved May 12, 2026 2:00 PM EDT · Duration 27 minutes

The Harness platform experienced access issues across Prod1, Prod2, and Prod3 environments for 27 minutes. The issue was identified and a fix was implemented, with the incident being resolved after a brief monitoring period.

Minor May 12, 2026

May 2026: Testing Dev Status Page incident

Detected May 12, 2026 5:19 AM EDT · Resolved May 12, 2026 10:08 AM EDT · Duration about 5 hours

Harness experienced a minor service incident during testing that lasted 4.8 hours. The incident was identified and investigated, then successfully resolved. This was a testing-related issue on the development status page system.

Minor May 11, 2026

May 2026: Vercel Integration for FME is having delays to synchronize changes

Detected May 11, 2026 6:42 PM EDT · Resolved May 11, 2026 7:18 PM EDT · Duration 36 minutes

The Harness service experienced delays in synchronizing changes through its Vercel Integration for FME, causing minor service disruption. The issue affected the synchronization functionality between Harness and Vercel for Feature Management Engine operations. The incident was resolved after 36 minutes with a fix implemented and monitored for stability.

Minor May 11, 2026

May 2026: AI Summary Feature is not available across all Insights

Detected May 11, 2026 5:50 AM EDT · Resolved May 11, 2026 1:01 PM EDT · Duration about 7 hours

The AI Summary Feature was unavailable across all Insights in Harness for 7.2 hours. The issue was identified and a fix was implemented to restore full functionality. The incident has been resolved.

Minor May 11, 2026

May 2026: Delegate Upgrades are failing for some customers

Detected May 11, 2026 2:48 AM EDT · Resolved May 11, 2026 3:19 AM EDT · Duration 31 minutes

Harness experienced a service incident where delegate upgrades were failing for some customers. The issue was identified and a fix was implemented within 31 minutes. The incident has been resolved and the service is being monitored.