Outage in Harvest

Outgoing Email service outage

Resolved Major
January 08, 2024 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue with our outgoing email service.
Components affected
Harvest Email Service

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/08/2024 06:08PM

Email service is now operating correctly.

MONITORING almost 2 years ago - at 01/08/2024 06:05PM

We are still working through the remaining backlog of delayed emails but expect full resolution shortly.

MONITORING almost 2 years ago - at 01/08/2024 05:03PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 01/08/2024 05:03PM

We have resolved the issue with our email vendor and our systems are now going through the backlog of email that has queued up.

IDENTIFIED almost 2 years ago - at 01/08/2024 04:31PM

Fixes have been implemented and we are currently working with our email vendor to restore the email service as quickly as possible.

IDENTIFIED almost 2 years ago - at 01/08/2024 03:28PM

We have identified the issue and are currently working with our email vendor to restore the email service as quickly as possible.

INVESTIGATING almost 2 years ago - at 01/08/2024 02:31PM

We are currently investigating an issue with our outgoing email service.

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