Outage in Harvest

Harvest Performance Issues

Resolved Major
January 24, 2024 - Started 11 months ago - Lasted about 13 hours
Official incident page

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Outage Details

The team is currently investigating performance issues with Harvest, and will post a more detailed status update here as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/25/2024 09:16AM

This incident is resolved. The DDoS attack has stopped a few hours ago and our systems remain stable and functional. Thank you again for your patience!

MONITORING 11 months ago - at 01/25/2024 02:53AM

Our fixes have resolved the earlier issues some customer experienced. We will continue to monitor our systems closely and will move to updates every 6 hours. Thank you again for your patience!

MONITORING 11 months ago - at 01/25/2024 12:46AM

Fixes have been put in place and your account should be working normally. We're continuing to monitor our systems closely at this time. Your patience through this has been greatly appreciated.

IDENTIFIED 11 months ago - at 01/24/2024 10:44PM

Our apps are having issues due to a DDoS attack. This is affecting logging into and using our apps. Our team is working on a fix and we're very sorry for the interruption.

INVESTIGATING 11 months ago - at 01/24/2024 09:38PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 01/24/2024 09:34PM

We're still investigating the issue impacting Harvest and Forecast accounts. We will continue to update this page as we have more information.

INVESTIGATING 11 months ago - at 01/24/2024 08:26PM

The team is currently investigating performance issues with Harvest, and will post a more detailed status update here as soon as possible.

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