Outage in Harvey
Doc Processing Issues in Vault (EU)
Resolved Minor
November 05, 2025 - Started 6 months ago
- Lasted about 3 hours
Incident Report
We are currently investigating reports of an issue affecting document processing in Vault. Our team is working to identify the root cause, and we will provide updates as soon as we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
6 months ago - at 11/05/2025 05:28PM
The issue affecting Vault uploads has been resolved, and we are now monitoring the situation to ensure stability. We will provide further updates if necessary.
MONITORING
6 months ago - at 11/05/2025 05:25PM
The issue affecting [system/product] has been resolved, and we are now monitoring the situation to ensure stability. We will provide further updates if necessary.
MONITORING
6 months ago - at 11/05/2025 05:24PM
The issue affecting Vault uploads has been resolved, and we are now monitoring the situation to ensure stability. We will provide further updates if necessary.
IDENTIFIED
6 months ago - at 11/05/2025 03:46PM
The issue affecting Vault uploads has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress.
INVESTIGATING
6 months ago - at 11/05/2025 03:29PM
We are currently investigating reports of an issue affecting document processing in Vault. Our team is working to identify the root cause, and we will provide updates as soon as we have more information.
Latest Harvey outages
Degraded Performance in Harvey - 17 days ago
Vault Review Tables Stuck on Generating - 21 days ago
Latency Issues Affecting Document Processing - 24 days ago
INC-341 - about 1 month ago
Latency in the EU Instance affecting Assistant and Vault - about 2 months ago
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