Outage in Harvey
AU Region - File Uploads & Semantic Search Degraded
Resolved Minor
June 02, 2026 - Started 15 days ago
- Lasted about 4 hours
Incident Report
Summary AI Generated
Harvey's AU region experienced degraded file uploads and semantic search functionality for 4.3 hours, preventing users from uploading new documents and performing embedding-based search queries. The issue was identified after approximately 2 hours of investigation, with the team actively working on a solution. The incident was classified as minor severity and has since been resolved.
We are currently investigating an issue affecting file uploads and semantic search in the AU region. Uploading new documents and search queries relying on embeddings are impacted. Our team is actively working to restore full service and will provide updates as soon as possible.
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Latest Updates ( sorted recent to last )
IDENTIFIED
15 days ago - at 06/03/2026 03:44AM
The issue affecting file uploads and semantic search in the AU region has been identified. Our team is actively working on a solution to resolve the issue. We will continue to update you on progress.
INVESTIGATING
15 days ago - at 06/03/2026 01:56AM
We are currently investigating an issue affecting file uploads and semantic search in the AU region. Uploading new documents and search queries relying on embeddings are impacted. Our team is actively working to restore full service and will provide updates as soon as possible.
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