Outage in HashiCorp

HCP Packer high resource utilization

Minor
May 27, 2025 - Started 1 day ago

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Outage Details

We are aware of and investigating reports of increased HCP Packer resource utilization with high cost. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.
Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 05/27/2025 06:36PM

- The billing issue with HCP Packer has been fixed.

- Our teams are working on the impacted accounts' reconciliation.

IDENTIFIED 1 day ago - at 05/27/2025 05:20PM

• The fix has been pushed.

• We are still working on the internal updates.

IDENTIFIED 1 day ago - at 05/27/2025 03:02PM

Our Engineering team has identified the cause and we are actively working on a fix. Once we have additional information, we will share another update.

There are behind the scene issues with HCP Packer billing, no other HCP Packer services are impacted.

INVESTIGATING 1 day ago - at 05/27/2025 02:50PM

We are aware of and investigating reports of increased HCP Packer resource utilization with high cost. Our team is working to identify and resolve the issue. We will post updates with more information as it becomes available.

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