Outage in Healthie

Zoom appears to be experiencing a global outage

Resolved Minor
April 16, 2025 - Started 8 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Zoom looks to be down. This would impact API calls that load Zoom data, and Healthie customers ability to join Zoom calls. This is not Healthie-specific, and appears to be impacting Zoom globally. Other Healthie video options (e.g built-in Healthie video or external videocall URLs) are not affected. We are continuing to monitor.
Components affected
Healthie (Production)
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/16/2025 08:42PM

Zoom has appeared to at least have partially resolved the issue, and we are seeing API requests generally succeed as expected.

INVESTIGATING 8 days ago - at 04/16/2025 07:08PM

Zoom looks to be down. This would impact API calls that load Zoom data, and Healthie customers ability to join Zoom calls. This is not Healthie-specific, and appears to be impacting Zoom globally. Other Healthie video options (e.g built-in Healthie video or external videocall URLs) are not affected. We are continuing to monitor.

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