Outage in Healthie

DoseSpot Outage

Resolved Minor
September 09, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We're aware of ongoing performance issues with DoseSpot that are impacting our integration. You may be unable to send prescriptions, prescription medications may not display on the client overview, and drug name suggestions may be unavailable for self-reported medications. DoseSpot is actively working to resolve this issue, and we'll provide updates as soon as we have more information.
Components affected
Healthie DoseSpot

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/10/2025 03:45AM

DoseSpot has resolved the incident. You should now be able to use the DoseSpot integration normally without error.

MONITORING about 2 months ago - at 09/10/2025 02:06AM

DoseSpot is testing a potential fix. We'll continue to post updates as we know more.

MONITORING about 2 months ago - at 09/10/2025 01:02AM

We're aware of ongoing performance issues with DoseSpot that are impacting our integration. You may be unable to send prescriptions, prescription medications may not display on the client overview, and drug name suggestions may be unavailable for self-reported medications. DoseSpot is actively working to resolve this issue, and we'll provide updates as soon as we have more information.

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