Outage in Healthie

SMS Delivery Issues to T-Mobile

Resolved Minor
September 29, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Twilio is experiencing an issue sending SMS messages to T-Mobile numbers. This could impact appointment reminders and 2FA codes in Healthie. We are continuing to monitor. Twilio is also posting updates at https://status.twilio.com/incidents/blkx6pj380w5
Components affected
Healthie (Production)

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/30/2025 04:11PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 09/29/2025 04:21PM

Twilio is experiencing an issue sending SMS messages to T-Mobile numbers. This could impact appointment reminders and 2FA codes in Healthie. We are continuing to monitor. Twilio is also posting updates at https://status.twilio.com/incidents/blkx6pj380w5

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