Outage in Healthie
Slower than normal processing of webhooks and background form updates
Resolved MinorIncident Report
Due to an issue with an asynchronous queue, we are seeing longer than normal queues processing some webhooks and updating patient profiles based on forms. This should be resolved shortly and all webhooks and background form updates will be processed.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 10/06/2025 11:22PM
Updating patient profiles based on forms has returned to within normal range as well.
MONITORING
25 days ago - at 10/06/2025 10:50PM
Webhooks are caught up and forms should be caught up shortly.
INVESTIGATING
25 days ago - at 10/06/2025 10:39PM
Due to an issue with an asynchronous queue, we are seeing longer than normal queues processing some webhooks and updating patient profiles based on forms. This should be resolved shortly and all webhooks and background form updates will be processed.
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