Outage in Heart Internet

Payment processing delays

Resolved Minor
September 14, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently seeing some delays for payments being taken and invoices being generated. We are investigating this further now. Please do not re-attempt any payments in the meantime.
Components affected
Heart Internet Control Panels
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/14/2023 02:48PM

This has now been resolved. If you are continuing to experience any issues with processing payments please raise a ticket with our support team.

INVESTIGATING over 1 year ago - at 09/14/2023 02:06PM

We are currently seeing some delays for payments being taken and invoices being generated. We are investigating this further now. Please do not re-attempt any payments in the meantime.

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