Check if Heart Internet is down, recent outages, user-reported issues, and outages map.
Heart Internet is working normally
Last checked from Heart Internet's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 330 incidents since started monitoring Heart Internet status in June 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 18 hours ago · lasted 22 minutes
1 day ago · lasted 21 minutes
1 day ago · lasted 22 minutes
We've tracked and collected 330 incidents since started monitoring Heart Internet status
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Colin
Unable to contact support...
Sean
Cannot log into customer area. The following error coms up.SSL handshake failed Error code 525 with click.heartinternet.uk Host Error My email address is sean.benson@xpertfunding.co.uk
Matt
Online chat support unavailable, not recieving any emails. Currently use the forwarding email service which is not working at present.
Phil
Email down. Server not responding.
Rachel
We can not access our Webmail accounts ... info@woolacombetourism.co.uk rachel@woolacombetourism.co.uk
steve
email client is unable to connect
steve
not been able to login to email for two days now
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Services commonly monitored together with Heart Internet
Heart Internet isn't down. You can check Heart Internet status and incident details on the top of the page. IsDown continuously monitors Heart Internet official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Heart Internet is currently operational. You can check Heart Internet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heart Internet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heart Internet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heart Internet last outage was on September 12, 2025 with the title "Some services are down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heart Internet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Heart Internet with maximum flexibility
IsDown monitors Heart Internet for major outages. A major outage is when Heart Internet experiences a critical issue that severely affects one or more services/regions. When Heart Internet marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Heart Internet status page for minor outages. A minor outage is when Heart Internet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Heart Internet status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Heart Internet and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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