Check if Heart Internet is down, official outages, user-reported issues, and outages map.
Heart Internet is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 347 incidents since started monitoring Heart Internet status in June 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Heart Internet outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 22, 2025 01:57 AM EDT | 
                                              
                                                Major
                                              
                                             | 44 minutes | 
| Oct 21, 2025 04:52 AM EDT | 
                                              
                                                Major
                                              
                                             | about 1 hour | 
| Oct 21, 2025 03:24 AM EDT | 
                                              
                                                Major
                                              
                                             | 21 minutes | 
| Oct 13, 2025 08:41 PM EDT | 
                                              
                                                Major
                                              
                                             | about 3 hours | 
| Oct 13, 2025 05:45 PM EDT | 
                                              
                                                Major
                                              
                                             | about 2 hours | 
| Oct 13, 2025 04:17 PM EDT | 
                                              
                                                Major
                                              
                                             | 44 minutes | 
| Oct 13, 2025 03:09 AM EDT | 
                                              
                                                Major
                                              
                                             | 44 minutes | 
| Oct 12, 2025 04:45 PM EDT | 
                                              
                                                Major
                                              
                                             | 22 minutes | 
| Oct 11, 2025 09:51 PM EDT | 
                                              
                                                Major
                                              
                                             | 21 minutes | 
| Oct 11, 2025 06:11 PM EDT | 
                                              
                                                Major
                                              
                                             | about 3 hours | 
 
    See what users are saying about Heart Internet issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Colin - Unable to contact support....
Sean - Cannot log into customer area. The following error coms up.SSL handshake failed Error code 525 with click.heartinternet.uk Host Error My email address is sean.benson@xpertfunding.co.uk.
Matt - Online chat support unavailable, not recieving any emails. Currently use the forwarding email service which is not working at present..
Phil - Email down. Server not responding..
Rachel - We can not access our Webmail accounts ... info@woolacombetourism.co.uk rachel@woolacombetourism.co.uk .
steve - email client is unable to connect .
steve - not been able to login to email for two days now.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Heart Internet. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Web hosting provider offering control panels, DNS management, web and mail servers, along with premium, VPS, hybrid, and dedicated server hosting options.
Monitoring Heart Internet since June 2021
Tracking 7 Heart Internet services and regions
143 incidents in 2025
IsDown is a status page aggregator that monitors if Heart Internet and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Heart Internet, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Heart Internet (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Heart Internet's 7 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Heart Internet and other services.
 
            IsDown checks Heart Internet official status page for major/minor outages or downtimes. A major outage is when Heart Internet experiences a critical issue that severely affects one or more services/regions. A minor incident is when Heart Internet experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Heart Internet outage, we send you an alert and update your dashboard and status page.
Heart Internet and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Heart Internet status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Heart Internet but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Heart Internet and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Heart Internet and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Heart Internet down?'
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                        While Downdetector relies on user-submitted reports to detect Heart Internet outages, IsDown monitors Heart Internet's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Heart Internet status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Heart Internet in a single dashboard. | ||
| Instant Heart Internet outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Heart Internet official status and user-reported issues. | 
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Heart Internet isn't down. You can check Heart Internet status and incident details on the top of the page. IsDown continuously monitors Heart Internet official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Heart Internet is currently operational. You can check Heart Internet status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Heart Internet being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Heart Internet official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Heart Internet last outage was on October 22, 2025 with the title "Some services are down"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Heart Internet and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Heart Internet is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Heart Internet's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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