Outage in Helius
Errors When Upgrading or Purchasing Plans Using Crypto
Resolved MinorIncident Report
We are currently investigating an issue causing errors when users attempt to upgrade or purchase new plans using crypto. If you are affected, please reach out to us at support@helius.xyz
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/03/2025 11:07AM
This incident has been resolved.
IDENTIFIED
3 months ago - at 11/03/2025 09:15AM
We are currently investigating an issue causing errors when users attempt to upgrade or purchase new plans using crypto. If you are affected, please reach out to us at support@helius.xyz
Latest Helius outages
Intermittent RPC errors (devnet only) - 3 days ago
Increased 504s for DAS requests - 6 days ago
DAS Calls might give intermittent errors - 7 days ago
Elevated 504/523 Errors on Account-Related RPC Methods - 15 days ago
Elevated 401 Unauthorized Errors on Devnet - 29 days ago
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