Outage in HelloID

We're currently experiencing issues with HelloID

Resolved Minor
November 12, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

At this moment, we're experiencing slow responses within HelloID. We're investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/12/2025 02:24PM

The issue has been resolved, we'll keep monitoring the situation.

IDENTIFIED 2 months ago - at 11/12/2025 01:03PM

The issue has been identified and a fix has been implemented

INVESTIGATING 2 months ago - at 11/12/2025 12:50PM

At this moment, we're experiencing slow responses within HelloID. We're investigating the issue.

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